Patient Refunds

Overpayments, duplicate payments and refunds owed back to patients, including refund programs following settlements and enforcement actions.

Patient Refunds

How Long Providers Have to Issue a Refund

The refund timeline depends on how you paid, what type of refund you're seeking, and your state's laws—most of which apply to credit card…

September 28, 2026

Patient Refunds

Refunds When Auto Insurance Covers a Bill

When auto insurance issues a check for more than your actual costs, returning overpayments avoids fraud charges and policy cancellation—but direct repair programs can…

September 27, 2026

Patient Refunds

Refunds When Workers Comp Covers a Bill

Workers injured on the job can get reimbursed for out-of-pocket medical bills once their claim is approved if they submit proof of payment and…

September 27, 2026

Patient Refunds

Refunds When Insurance Pays After You Did

Insurance can reimburse out-of-pocket medical payments, but deadlines are strict and deductibles still apply—file within 90 days to avoid permanent denial.

September 25, 2026

Patient Refunds

Prepayment Refunds for Elective Surgery

Few states require prepayment refunds for elective surgery; know your state's law and what costs your provider will deduct.

September 24, 2026

Patient Refunds

Refunds for Cancelled Procedures

Providers who cancel procedures must refund payment within 7-14 days, but patient cancellations within 48 hours may forfeit part or all of your payment.

September 21, 2026

Patient Refunds

Refunds After a Billing Code Correction

When a billing code is corrected, government overpayments must be refunded within 60 days; patient overpayments follow state law timelines of typically 30 days.

September 21, 2026

Patient Refunds

Refunds for Services Never Rendered

Federal law gives you 60 days to dispute a medical charge for a service never rendered, and can force providers to refund without asking.

September 20, 2026