AdventHealth Orlando

Financial assistance information last checked September 11, 2026

Who may qualify: Self-pay and insured patients with remaining balances from emergency or medically necessary care. AdventHealth will still consider you even if you decline to apply for Medicaid.
Income guidelines: The company-wide policy does not publish a single income table: the discount scale is set per facility in Attachment 1 and updated annually. Uninsured patients above 400% of the Federal Poverty Guidelines get their balance reduced to the amount generally billed to insured patients. Patients at or below 200% face no asset verification or credit check.
How to apply: Complete the application with supporting documents. Staff try to reach every uninsured inpatient during the stay or at discharge, and the summary and application are offered to every uninsured or underinsured patient at intake or discharge.
Deadline: Requests are honoured up to 240 days after the date of the first post-discharge billing statement.
Financial assistance office: See the AdventHealth financial assistance page for your facility's billing contact.

Official application form Read the hospital’s financial assistance policy

AdventHealth Orlando is covered by AdventHealth’s company-wide Financial Assistance Policy, CW F 50.1, effective January 1, 2026.

An important caveat about income limits. Unlike most systems, AdventHealth’s corporate policy does not publish one income table. The discount scale is held in Attachment 1 to the policy, varies by entity and location, and is updated annually. Websites that quote a single AdventHealth figure are describing one facility at best. Ask this hospital for its current scale.

What the policy does state

Above 400% of the Federal Poverty Guidelines, or where no income information is available, an uninsured patient’s balance is reduced to the amount generally billed to insured patients. That is a discount applied even to people who never file an application.
At or below 200%, eligibility requires no asset verification, no credit check, and no requirement to apply for Medicaid, Medicare or third-party coverage first, except where specific Medicare rules apply.

Deadline

Requests for financial assistance are honoured up to 240 days after the date of the first post-discharge billing statement.

You do not have to apply for Medicaid first

The policy says patients may be asked to apply for other resources such as Medicare or Medicaid, then states plainly that AdventHealth will still consider the patient for financial assistance even if they choose not to apply for Medicaid. Being told you must exhaust Medicaid before being considered would not match the written policy.

Staff are meant to come to you

The policy requires financial assistance representatives to make best efforts to contact every uninsured inpatient during their stay or at discharge, and to offer the summary and application form to every uninsured or underinsured patient at intake or discharge. Every billing statement must also carry a conspicuous notice that assistance exists. If none of that happened, ask anyway.

Scope

The policy applies to all entities within AdventHealth, which operates in Florida, Colorado, Texas, North Carolina, Georgia, Illinois, Kansas, Kentucky and Wisconsin. Some states add their own rules on top: North Carolina facilities proactively screen all patients at or below 300% of the poverty guidelines under that state’s medical debt initiative.

About This Entry

FairMedicalBills is an independent consumer information website. We are not this hospital, its billing office, an insurer or a government agency. We do not process financial assistance applications or decide eligibility. This entry reflects what the hospital had published when we last checked it, and policies change without notice — confirm current requirements with the hospital before relying on them.