Medina Hospital is part of the Cleveland Clinic health system, and is covered by the system-wide Financial Assistance Policy revised January 1, 2026. The terms below come from that document.
Who the program is for
The policy names uninsured patients as its principal beneficiaries. Insured patients can qualify only in limited circumstances, and Cleveland Clinic must be in network.
Income is not the only route. Patients whose bill for a single episode of care exceeds 25% of their annual family income may qualify at any income level, and so may patients facing terminal illness or another catastrophic condition.
Income limits
- At or below 250% of the Federal Poverty Guidelines — free care.
- Between 251% and 400% — charges reduced to the amount generally billed to insured patients.
How to apply
Apply in person, over the phone with a Patient Financial Advocate on 866.621.6385, or by mailing a completed paper application.
In Ohio, uninsured patients are screened against third-party income data at scheduling or before admission, and anyone found to be at or under 400% of the guidelines is approved without submitting anything at all. Most patients are never told this happens.
Deadline
Applications are accepted within 240 days of the first billing statement, or from the date a collection agency returns the balance to Cleveland Clinic, whichever is later.
Cleveland Clinic facilities this policy does not cover
These affiliates each publish their own separate policy:
- Cleveland Clinic Florida
- Cleveland Clinic Rehabilitation Hospitals
- Select Cleveland Hospitals
- Ashtabula Regional Medical Center, including Glenbeigh
- One Medical locations